When you use the Dental Reception:

• You benefit from a cost-effective solution to providing excellent
  patient service
  
  
• You are alerted to new bookings, cancellations or emergencies within seconds, giving you time to plan your day accordingly
  
  
• We keep your practice ‘open’, even if you have a training day or staff outing, handling several calls at once
  
  
• We take the time to get to know your practice and the most effective ways we can represent you
  
  
• You choose when your calls are diverted to the service by the touch of
  a button
  
  
• Your patients are unaware that their call has been diverted
  
  
• All calls are answered in your practice’s name by professional,
  courteous staff
  
  
• Our staff respond to patient queries following your pre-designated guidelines
  
  
• Your patients will appreciate speaking to a real person
  
  
• We comply with the Data Protection Act to ensure patient confidentiality and your peace of mind